RSTickets! Pro 3.3.3

[sarisan]

sarisan soumis un nouveau ressource:RSTickets! Pro-système de gestion de tickets professionnel pour Joomla!

RSTickets! Pro est un système professionnel de gestion des tickets Joomla! qui offre un haut niveau de personnalisation et répondra à toutes vos besoins en matière de soutien client. Un système de gestion des tickets de l'aide permettra d'offrir un support rapide et efficace à vos clients. RSTickets! Pro est livré par défaut avec un système de base de connaissances intégré, ce qui permet aux membres du personnel de réduire les réponses...

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[sarisan]

sarisan updated RSTickets! Pro with a new update entry:

3.0.3

Version 3.0.3​

• Fixed - Search form was incorrectly showing the 'Customer' and 'Staff' inputs without clicking on the 'Advanced' button.

Version 3.0.2​

• Added - Option - 'Use btn-group On Radios' that can disable 'btn-group' in the frontend to work around 3rd party templates that don't handle this class.

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[Dano627775]

Hello
Do you have the last version 3.0.12 ?

 

[djalex]

Hi dear
Do you have the last version 3.0.13 with all adones ?

 

[sarisan]

thanks to dear member @sarisan updated RSTickets! Pro with a new update entry:

3.0.12

• Fixed - When 'Use the Joomla! editor for writing messages' was set to 'No' emails sent were not preserving new lines.

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[Dano627775]

thanks to dear member @Dano627775 updated RSTickets! Pro with a new update entry:

Version 3.0.13

• Fixed - 'Hide Department for User Groups (Customers)' could not be deselected.
• Fixed - Some PHP notices could appear in the backend when running PHP 8.1

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[Dano627775]

thanks to dear member @Dano627775 updated RSTickets! Pro with a new update entry:

Changelog

02 Sep 2022

Version 3.0.17​

• Fixed - 'Calendar' custom field date was saved incorrectly if timezone was set to -UTC.
• Fixed - Time Spent was calculated incorrectly in the ticket listing view.

31 Aug 2022

Version 3.0.16​

• Fixed - 'Time Spent' was incorrectly calculated in the 'Tickets' view when total time spent was less than 1 hour.

25 Aug 2022

Version 3.0.15​

• Fixed - Calendar field was...

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[Dano627775]

thanks to dear member @Dano627775 updated RSTickets! Pro with a new update entry:

Changelog

09 Jan 2023

Version 3.0.18​

• Updated - 'Assigned To' dropdown will now only show the current ticket's departments.
• Fixed - IPv6 addresses could not be stored in Joomla! 4 or were truncated in Joomla! 3
• Fixed - Clearing the 'From' or 'To' calendar fields in Joomla! 3 would not reset the tickets search.
• Fixed - Some custom fields could throw an error on PHP 8.1

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[Dano627775]

thanks to dear member @Dano627775 updated RSTickets! Pro with a new update entry:

Changelog

13 Jan 2023
Version 3.0.19
Added - 'Reply To' and 'Reply To Name' options for the email setup.
Updated - IP address now takes into account the 'Behind Load Balancer' setting from Global Configuration.
Updated - Bumped minimum requirements to use Joomla! 3.9.0+
Updated - Some CSS declarations for the Dashboard menu item.
Fixed - Captcha rendering on PHP 8.1+ could throw some deprecated notices.

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[sarisan]

thanks to dear member @sarisan updated RSTickets! Pro with a new update entry:

3.0.20

• Fixed - On some servers the 'Select User' modal would load an incorrect URL when SEF is turned on.

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