RSTickets! Pro

RSTickets! Pro 3.2.9

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Overview Updates (17) Reviews (1) History Discussion (20)
thanks to dear member @anne updated RSTickets! Pro with a new update entry:

29 May 2023

  • Added - 'Global Message Position' and 'Submit Message Position' options allowing you to place messages at the top, bottom or disable their placement.
  • Added - 'Show Submit Form Headings' option - allows to display headings separating the sections in the 'Ticket - Submit Form' menu item.
  • Added - 'Thumbs Type' for the 'Tickets - Dashboard' menu item, allowing you to upload images instead of the built-in icons.
  • Added - 'Show Search' parameter for the 'Tickets - Dashboard' menu...
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thanks to dear member @Dano627775 updated RSTickets! Pro with a new update entry:

Changelog

24 Oct 2023

Version 3.1.2​

  • Updated - Dark Mode in Joomla! 5 was unreadable.
  • Updated - Some Joomla! 5 code improvements.
  • Fixed - Selecting a user from the modal was not working in Joomla! 5.
  • Fixed - No longer installing the 'Search - RSTickets! Pro Knowledgebase' plugin in Joomla! 4+
  • Fixed - A short open PHP tag could throw an error in the Knowledgebase results page.
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thanks to dear member @Dano627775 updated RSTickets! Pro with a new update entry:

Changelog

31 Jan 2024

Version 3.2.0​

  • Added - Joomla! 5 native compatibility - no longer needs the 'Behaviour - Backward Compatibility' plugin.
  • Updated - When editing the Signature the editor field is now 100% width.
  • Updated - Supporting Kunena 6.x avatars.
  • Fixed - JomComment integration removed.
  • Fixed - An undefined notice could show up on the Knowledgebase Results page.
  • Fixed - Accessing the 'User - Remove Data' request without a valid token could end up...
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thanks to dear member @Dano627775 updated RSTickets! Pro with a new update entry:

Changelog

14 Mar 2024

Version 3.2.1​

  • Fixed - The 'Ticket - Dashboard' menu item no longer shows a 'Submit Ticket' section if the user is logged in as a Staff Member without enough permissions to submit tickets.
  • Fixed - Tickets that have been closed without a reply from the customer no longer show up as bold in the 'Ticket - Dashboard' menu item.
  • Fixed - Some field descriptions were missing when configuring the 'Tickets - List' menu item.
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thanks to dear member @Dano627775 updated RSTickets! Pro with a new update entry:

Changelog

27 Jun 2024

Version 3.2.4​

  • Updated - Magnific Popup updated to v1.2.0
  • Updated - CSS and JS files have been minified.
  • Fixed - Custom fields placeholders are now working in all emails except: 'Email sent when a ticket has been rejected based on current settings' and 'Email sent when a new user is created'.
  • Fixed - Some PHP 8 deprecated messages might appear when using Custom Fields.
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thanks to dear member @sarisan updated RSTickets! Pro with a new update entry:

changelog

v3.2.9​

  • Fixed - In some cases the 'Hide Department for User Groups (Customers)' property was cleared when submitting a ticket to that specific department.

v3.2.8​

  • Fixed - When assigning a Staff Member to a ticket and changing either the Status, Priority or Subject the email placeholders would still show the old values.

v3.2.7​

  • Fixed - When assigning a Staff Member to a ticket and...
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