- PrestaShop Compatibility
- 1.7.x
- 8.x
- 9.x
- Short Description
- EU Directive 2023/2673 Compliant Withdrawal Button – Simplify Compliance Now. Ready for June 2026. One-click contract cancellation, automated receipts, streamlined returns, and no fines. EU Directive (EU) 2023/2673 compliant module ready to go.
tay compliant with EU Directive 2023/2673. Let customers withdrawal, cancel, return, and submit complaints in one click. Auto email receipts. Avoid fines. Ready for June 2026.
Description
EU Withdrawal Button Directive Pro – Full Compliance Made Simple
From June 19, 2026, EU Directive (EU) 2023/2673 requires all online retailers to provide a clear, accessible withdrawal button for consumers to cancel distance contracts. Non-compliance means extended withdrawal periods (up to 12 months) and potential fines.
This module gives you everything you need to comply — right out of the box.
How It Works
Customers see a clearly labeled withdrawal button in their account area. With one click, they can cancel their contract, submit a withdrawal statement, and receive an automated email confirmation with the exact date and time of submission. The entire process is as easy as placing an order — exactly as the directive requires.
Key Features
• Compliant withdrawal button — prominently displayed, clearly labeled ("Withdraw from contract here")
• One-click cancellation — customers submit withdrawal statements electronically without friction
• Automated email receipt — durable confirmation sent instantly with submission date and time
• Complaint handling — integrated complaint submission alongside withdrawal process
• Return management — streamlined return process connected to contract cancellation
• No dark patterns — clean, transparent interface that meets EU standards
• Full audit trail — every withdrawal logged with timestamp for legal protection
• Multilingual support — button labels and emails adapt to customer language
• Works on all PrestaShop versions from 1.7.3 to 9.0.0
Why You Need This Now
Installation takes minutes. No coding required. Configure once, stay compliant forever.
Features
• EU Directive (EU) 2023/2673 compliant withdrawal button
• One-click contract cancellation for customers
• Automated email receipt with date/time confirmation
• Integrated complaint submission system
• Streamlined return process management
• Full audit trail with timestamp logging
• Multilingual button labels and email templates
• No dark patterns — clean, transparent UI