Chat - Support Board - WordPress Chat Plugin 3.8.1

Security Fixed security vulnerabilites related to the 'sb_encryption()' and 'sb_file_delete()' functions. Special thanks to Foxyyy and Wordfence.
Security Fixed security vulnerability allowing unauthorized file access if special constants where present in the config.php file. Special thanks to Envato and Patchstack.
Bug Fixed bug related to automation conditions checks.
Bug Fixed bug related to wrong message time in email notifications and transcripts.
Bug Fixed bug related to OTP email wrongly sent on follow-up message submission.
Bug Fixed bug related to OTP email wrongly sent on WP user update and PHPMailer fatal error.
Bug Fixed bug related to agent assignment of routing and queue.
Bug Fixed bug related to the avatar profile picture generation.
Bug Fixed bug related to WordPress and PHPMailer.
Bug Restored breakline functionality for the chat widget in desktop mode by pressing CTRL+ENTER.
Optimization Added last modified date and time to notes.

Bug
Fixed bug related to queue and routing for conversations started from messaging channels.
Bug
Fixed bug related to automatic training via conversations.
Bug
Fixed bug related to editing agents and admins with OTP active.
Bug
Fixed bug related to viewing the local time of a user.
Bug
Fixed bug related to AJAX calls.
Bug
Fixed bug related to translations with breaklines.
New feature
Added new note data scraping feature: summary.
New feature
Added option to excluded emails by keyword from email piping.
New feature
Added 'reply' feature.
Optimization
Email from email piping stay within a single conversation.
Optimization
Automatic detection of RTL. The RTL settings for both chat and admin area have been removed.

SecurityFixed one SQL Injection and one Cross Site Scripting vulnerabilites.
SecurityFixed security bug affecting only the WordPress version. The bug was removing Support Board admin or agents privileges of WordPress administrators and assigning them to WordPress users.
BugFixed bug related to sending direct chgat messages to users without a conversation.
BugFixed bug related to adding users as an agent.
BugFixed bug related to articles and categories ID for unicode texts.
BugFixed bug related to articles.
BugFixed various minor bugs.
BugFixed bug related to sending text messages containing rich messages.
BugFixed bug realted to the text message user template.
New featureAdded option to remove agent privilege to update the department of a conversation.
OptimizationEmail piping emails are now correctly grouped by conversation by the email clients.

Security
Fixed security bug allowing uploading of malicious attachments via email piping.

Bug
Fixed bug related to OTP when adding new users.

Bug
Fixed bug related to the SMTP settings.

Bug
Fixed bug related to canned messages.

Bug
Fixed bug related to the share rich message.

New feature
Added support for multiple email accounts in email piping.

Optimization
Filter conversations by departments and tags now show only the conversations with the selected status code.

BugFixed bug related to messages including tables.
BugFixed bug related to message translation text rendering.
BugFixed bug related to Push notifications via Pusher.
BugFixed bug related to languages.
BugFixed bug related to Calendly.
New featureOption to set the chat language. Distruption: you have to update the Settings > Chat > Language option.
New featureOption to route conversations to all agents regardless of their online status.
OptimizationThe rating form now show a feedback message in the chat.

Bug
Fixed bug related to {user_name} merge field.

New feature
Option to import users from a CSV file.

Optimization
Added support for CC email addresses for email piping.

Optimization
New rating system. Activate it from Settings > Messages > Rating.

Optimization
Added HTTP status codes to the WEB API.

New feature
The bot action 'disable-bot' has been removed. Use the 'human-takeover' action instead.

Bug
Fixed bug related to phone number selector.

Bug
Fixed bug related to automations of message type while registration is active.

Bug
Fixed bug related to users search in the admin area.

Bug
Fixed bug related to receiving medias from MMS.

Bug
Fixed bug related to the registration form.

Bug
Fixed bug related to card and slider rich messages.

Bug
Fixed various bugs related to article translations.

New feature
Added the following newsletter integrations: SendFox.

New feature
Added new automation conditions. Distruption: you must update your automations.

New feature
Added support for OpenAI function calling in Q&A. Distruption: you must move your functions to the Q&A area.

New feature
Added Filipino language.

Info
The subscribe message has been removed, use the follow-up message from now on. Distruption: you must update the follow up message if you were using the subscribe one.

Info
The setting OpenAI > Function calling has been removed.

BugFixed bug related to voice messages.
BugFixed bug related to red counter.
BugFixed bug related to offline message.
BugFixed bug that ws forcing to reloead Support Board to see new messages in the PWA if the phone was inactive.
New featureFilter users by conversation department, tag, and channel.
New featureFilter attachments by type.
New featureOption to disable the articles area.
New featureAdded Traditional Punjabi - Gurmurkhi language.
New featureStarred tag to easely select conversations tagged with it.
OptimizationThe number of selected conversation and user filters now appear on the filter button.
ApiUpdated response for the PHP API function 'sb_get_shortcode()'. Now returns an array of shortcodes or an empty array if no shortcodes are found.

BugFixed bug related to uploading file and attachments.

New feature New articles system.
New feature IP Banning. Restrict chat access by blocking IPs.
New feature Option to hide the conversation details panel.
Optimization Various push notifications improvements.
Bug Various minor bug fixes.
Api Depreacted JS API function 'SBPusher.pushNotification()'. Now replaced by 'SBF.serviceWorker.pushNotification()'.
Api Depreacted PHP API function 'sb_save_articles()'. Now replaced by 'sb_save_article()'.