- Short Description
- Magento 2 Help Desk Ultimate version 1.4.0 manages customer tickets with configurable actions, detailed order info pages, and carbon copy emails for privacy. Automate priority changes, assign agents, and resend to CCs from a single ticket page. Enhance your Magento 2 support with this powerful extension.
Help Desk Ultimate for Magento 2
Current extension version: 1.4.0
Cover each aspect of customer ticket management.
Automated actions
Change ticket priority, status, responsible agents/departments, etc. automatically
‘All-in-one’ ticket page
View the main ticket/customer info and send messages to customers from a single page
Carbon copy emails
Send tickets to CC recipients to ensure the maximum privacy of ticket management
How Magento 2 Help Desk Ultimate Works
Effectively handle customer tickets with the Magento 2 Help Desk Ultimate extension! Manage tickets by assigning/re-assigning them to particular departments and agents. Attach files to ticket threads and leave internal notes. Automate ticket actions, including email alerts, status/priority editing, changing responsible agents/departments. Resend tickets to CC recipients.
Current extension version: 1.4.0
Cover each aspect of customer ticket management.
- Configurable automatic ticket actions;
- Ticket pages with detailed order info;
- Tickets can be sent to carbon copy recipients.
Automated actions
Change ticket priority, status, responsible agents/departments, etc. automatically
‘All-in-one’ ticket page
View the main ticket/customer info and send messages to customers from a single page
Carbon copy emails
Send tickets to CC recipients to ensure the maximum privacy of ticket management
How Magento 2 Help Desk Ultimate Works
Effectively handle customer tickets with the Magento 2 Help Desk Ultimate extension! Manage tickets by assigning/re-assigning them to particular departments and agents. Attach files to ticket threads and leave internal notes. Automate ticket actions, including email alerts, status/priority editing, changing responsible agents/departments. Resend tickets to CC recipients.
