Helpdesk Pro OS 6.4.0

[sarisan]

A new update for OS Helpdesk Pro 6.4.0 is now available for free download. Big thanks to the contribution from our member @sarisan !

changelog

This update focuses on improving Custom Fields management and Ticket layout, making the extension easier to use, more flexible, and better integrated with your Joomla template.

1. Improved Custom Fields
- Reorganized the Custom Fields add/edit screen, splitting settings into logical sections for easier configuration.
- Added editor support for the field description, allowing better formatting and clearer instructions.
- Introduced a new option: Display Field...

Read the rest of this update entry...

 

[xX_Ombre_Xx]

A new update for OS Helpdesk Pro 6.4.0 is now available for free download. Big thanks to the contribution from our member @sarisan !

changelog

Read the rest of this update entry...

Thank you ! 🙏🙏🙏

 

[Zafro]

[08-July-2026] Helpdesk Pro 6.4.1 released was created by Tuan Pham Ngoc
Dear customers !

I’m happy to announce the release of Helpdesk Pro version 6.4.1! This release focus on technical improvements and make sure it is working well with latest Joomla 6.1.2 release:

1. Compatible with Joomla 6.1.2
Joomla 6.1.2 added a backward incompatible changes to improve security for upload files processing. We updated code in Helpdesk Pro to make sure it is working well with that latest Joomla release.

2. Modernize Events Trigger
We updated code in Helpdesk Pro to use modern Joomla event trigger (instead of the old way uses triggerEvent method from application). This will help Helpdesk Pro continue working well with future releases of Joomla when this old method is removed.

Please update your site to latest version 6.4.1 of Helpdesk Pro to uses these improvements and especially, make sure the extension works well with latest Joomla release 6.1.2. Thanks for continue using our extensions and support our development

Regards,

 

[mickeycuba]

Thank you so much for sharing