New Captcha on forms
New Ticket history / Recently viewed – New navigation with ticket tabs
Improvement Improved handling of guest tickets
Improvement Closing an open ticket tab should redirect to the ticket list
Improvement Enhanced ticket status count
Improvement Remove “trashed” from the menu after emptying the trash
Improvement If an agent creates a ticket in a department they don’t have access to, show them the ticket
Improvement Loading indicator in the main Awedesk container...