- Short Description
- TaurusHelp is a secure ticketing system offering total client control. With features like password encryption and user registration, it ensures data safety and easy management. Admins have full control over settings, members, and tickets. Demo access available via admin (admin/admin) & user (user/demo123).
TaurusHelp, is a ticketing system that offers a better quality of contact for your clients, having total control of the questions.
Demo Admin:
Username: admin
Password: 12345
PIN: 1111
Demo user client:
Username: user
Password: demo123
Features
Features:
- Totally secured system (SQL injection, XSS, CSRF)
- Built on powerful Custom Framework.
- Passwords are encrypted to make sure your data is safe.
- Login System comes with a Forgotten Password page, to allow users to reset their password via email.
- Prevents spam by making sure the email address is unique and valid.
- Passwords are encrypted to make sure your data is safe!
- Users can register for an account using the quick and easy register Popup.
Clients:
- Any register user can login/ forget password.
- Having awesome profile include member information and his tickets.
- Mange or update his information in profile settings.
- Clients can create tickets.
- Client submit a ticket with (subject, message, attachment file).
- Receiving E-mail for each ticket reply with respective ticket status.
- Client Search for his problem in knowledge base section.
- Flexible control panel system with full options.
- Only admin role can login admin panel.
- Change website settings(name, timezone, site description,SMTP settings…).
- Change Contact information.
- Manage Members (Edit, Delete, Add and view member information) and change their member role (Regular member, admin).
- Create unlimited departments for articles and manage it(add, edit, delete, view).
- Create unlimited articles for common problems and mange it (add, edit, delete, view).
- Mange tickets and reply on it, mange the status otherwise closed or open and priority of it (hight, low, medium).
- Totally with this admin panel can manage and control every thing appear in website with full option.
